“Working for HFH … it’s meaningful. I like what they stand for—what [we] are contributing to society,” said Eric Smith, Director of Building Operations at Prospect Family Residence. “I have a great relationship with this [organization]. To see people who are in an unfortunate situation … to grow and have a different outlook on life, it makes it all worth it for me.”
Eric began his journey with HFH 37 years ago at Saratoga Family Residence, where he started as a porter coordinator. Through dedication and hard work, he has grown with HFH—from supervising porters and maintenance teams to his current role as Director of Building Operations at Prospect.
“I enjoy every bit of [my work] here,” said Eric. “When I leave this place, I can leave it with a smile. When I retire, I want to do some kind of community service … and this would be a nice place to come back and help.”
Eric’s commitment to HFH is evident in everything he does, from resolving mechanical issues to mentoring his team of buildings staff. His philosophy of giving his best and helping others shines through his every action.
“He is a wonderful man,” said Victor Altenor, Maintenance Worker at Saratoga Family Residence—where Eric worked for 14 years as his supervisor. Victor has known Eric for 36 years. “Eric is a devoted guy. When he is at work, he is one of the guys who really gives 100%. If you don’t know something, he is happy to teach you. I am very happy to work with him and to know him as a person and as a boss.”
As Director of Building Operations, Eric’s responsibilities are vast and varied—from addressing plumbing and electrical issues to landscaping and ensuring the safety and cleanliness of the facility.
“He just takes pride in his work. He is loyal to HFH, to this building, and to his job,” said Marisol Santiago, Administrator at Prospect, who has worked with Eric for nearly 14 years. “He knows from top to bottom what he has to take care of, and he cares about his team, which is fantastic. You can always depend on Eric when it comes to learning something about this building.”
Apart from his exceptional work ethic and mentorship, Eric is known for his attentiveness to ensuring the safety and well-being of the children at Prospect.
“Anything for the kids … if he sees that something [needs to be updated] with the playground, he will make sure that it gets fixed properly and safely so that the kids can enjoy their time here,” said Marisol.
Eric’s passion for helping others and his love for his work are deeply rooted in his upbringing.
“I learned to be kind from day one. My parents were very kind. I remember as a kid I had friends at school who didn’t have a place [to stay], and I would just bring my friends home. My family was a giving family. These were our values,” Eric said.
Outside of work, Eric enjoys working on small projects around his house and indulging in his passion for gardening.
“I enjoy the beauty of flowers,” Eric said. “Gardening around my house. Planting flowers, plum trees, vegetables—I enjoy the beauty of flowers.”
